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Chatbot

19
  • Creating your first Chatbot
  • Customising Chatbot’s Appearance
  • Adding Conversation Nodes
  • Accepting and validating text input
  • UI Controls in Chatbot
  • Making Chatbot Interactive using Intents
  • Installing ChatBot on Website and different channels
  • Setting Conversation Departments
  • Adding conditions in conversation
  • Integrating API with Chatbot
View all 19 articles

Channels and CRMs

14
  • Integrating ChatBot with Freshdesk
  • Integrating Chatbot with Zoho
  • Integrating Chatbot with HubSpot
  • Integrating Chatbot with Zendesk
  • Integrating Chatbot with Salesforce
  • Integrating Chatbot with Facebook
  • Integrating Chatbot with Skype
  • Integrating Chatbot with Slack
  • Integrating Chatbot with Flock
  • Integrating Chatbot with Telegram
View all 14 articles

Analytics & Reporting

9
  • Dashboard
  • Bot Report
  • Master Raw Report
  • Bot Failure Report
  • Customer Feedback Report
  • Agent Summary Report
  • Online Operators Report
  • Login Activity Report
  • Chat Summary
View all 9 articles

LiveChat

4
  • LiveChat guide for Agents
  • Adding LiveChat Agents in AmplifyReach
  • Blocking Users in LiveChat
  • Setting Canned Messages for Agents
View all 4 articles

Core NLP API

14
  • Entities
  • Taxonomy
  • Relations
  • Title
  • Text Extraction
  • Feeds
  • Social
  • Language
  • Brand Safety
  • Sentiment Analysis
View all 14 articles

Classifier

8
  • Create / Edit Classifier
  • Advance Options
  • My Classifiers
  • Classifiers Categories
  • Training Classifiers
  • Deploying
  • Test / Run
  • Analysis
View all 8 articles

Pre-built Bots

2
  • Lead Generation Bot
  • Pre-built FAQ Bot
View all 2 articles

Sections

  • Chatbot
  • Channels and CRMs
  • Analytics & Reporting
  • LiveChat
  • Core NLP API
  • Classifier
  • Pre-built Bots
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